Hemaliten Returns & Refunds Process

Returns a Step-by-Step Visual Guide

At Hemaliten, we strive to make your shopping experience smooth and hassle-free, including when you need to return an item or request a refund. This visual guide will walk you through the process step-by-step to ensure your returns are handled efficiently.

📝 Step 1: Check the Return Eligibility

Please make sure your item is eligible for return. Items must be returned within the allowed return period, and they should be in their original condition with tags attached. Some items may have specific return restrictions; please consult our Return Policy for details.

Key Eligibility Details:

• Return Period: 30 days from the date of delivery.
• Condition: Must be unworn, unwashed, and in its original condition with all tags intact.

💻 Step 2: Visit the Hemaliten Returns Portal

Go to the Hemaliten Returns Portal online at https://returns.hemaliten.com/portal. Log in with your account credentials to access your orders.

📝 Step 3: Submit a Return Request

Locate the order containing the item(s) you want to return and follow the instructions to submit a return request. You will be prompted to select the reason for the return and print a prepaid shipping label if applicable.

📦 Step 4: Pack and Send Your Return

Pack the item securely in its original packaging along with all tags and accessories. Affix the provided shipping label and send the package back using the designated carrier.

Video Resource: How to Securely Rebox Your Return To ensure your item is packed correctly and safely, please reference this tutorial on proper packaging techniques:

• 📺 Watch Now: How to Properly Box a Return – Avoid Damage & Delays! (Source: YouTube)

✅ Step 5: Inspection and Refund Processing

Once we receive your returned item, our team will inspect it to ensure it meets the return conditions. After approval, refunds will be processed to your original payment method within 5–7 business days. You'll receive a confirmation email when your refund has been issued.

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Additional Information

For more details, please review our full Returns and Refunds Policy at https://www.hemaliten.com/policies/returns.

If you encounter any issues or have questions about your return, feel free to contact our customer support team at [e-mail] or call us at [phone].

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Thank you for choosing Hemaliten, where we combine affordable fashion with sustainable and customer-focused service.